FAQ
Welcome to our FAQ page! Here, we've compiled answers to some of the most commonly asked questions to help enhance your shopping experience with us.
1. What sizes are available for your products?
We offer a variety of sizes for each product to accommodate different body types and preferences. For detailed size information, please refer to the size chart provided on the specific product page. Simply click on the product you're interested in, and you'll find comprehensive size details to help you choose the perfect fit.
2. How do I determine my size?
To find the perfect fit, we recommend referring to the size chart available on each product page. These charts provide measurements for each size, allowing you to compare them to your own measurements and select the most suitable size for you. If you have any questions about sizing, feel free to reach out to us for assistance.
3. Do you offer international shipping?
Yes, we proudly offer international shipping to select countries. During checkout, you can select your preferred shipping destination, and the shipping cost will be calculated accordingly.
4. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 3 days of delivery for a full refund or exchange. Please ensure that items are unworn, unwashed, and in their original condition with tags attached. For detailed return instructions, please visit our Returns & Refund page.
5. How do I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on our website or through the designated shipping carrier's website.
6. Can I modify or cancel my order after it has been placed?
We strive to process orders as quickly as possible to ensure prompt delivery. Therefore, modifications or cancellations are not guaranteed once an order has been placed. If you need assistance, please contact our customer service team, and we will do our best to accommodate your request.
7. How can I contact customer support?
Our dedicated customer support team is here to assist you with any questions or concerns. You can reach us via email at florescia.official@gmail.com or by filling out the contact form on our Contact Us page. We strive to respond to all inquiries promptly.
We hope these answers have been helpful! If you have any additional questions or require further assistance, please don't hesitate to reach out. Thank you for choosing Florescia for your fashion needs!
1. What sizes are available for your products?
We offer a variety of sizes for each product to accommodate different body types and preferences. For detailed size information, please refer to the size chart provided on the specific product page. Simply click on the product you're interested in, and you'll find comprehensive size details to help you choose the perfect fit.
2. How do I determine my size?
To find the perfect fit, we recommend referring to the size chart available on each product page. These charts provide measurements for each size, allowing you to compare them to your own measurements and select the most suitable size for you. If you have any questions about sizing, feel free to reach out to us for assistance.
3. Do you offer international shipping?
Yes, we proudly offer international shipping to select countries. During checkout, you can select your preferred shipping destination, and the shipping cost will be calculated accordingly.
4. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 3 days of delivery for a full refund or exchange. Please ensure that items are unworn, unwashed, and in their original condition with tags attached. For detailed return instructions, please visit our Returns & Refund page.
5. How do I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on our website or through the designated shipping carrier's website.
6. Can I modify or cancel my order after it has been placed?
We strive to process orders as quickly as possible to ensure prompt delivery. Therefore, modifications or cancellations are not guaranteed once an order has been placed. If you need assistance, please contact our customer service team, and we will do our best to accommodate your request.
7. How can I contact customer support?
Our dedicated customer support team is here to assist you with any questions or concerns. You can reach us via email at florescia.official@gmail.com or by filling out the contact form on our Contact Us page. We strive to respond to all inquiries promptly.
We hope these answers have been helpful! If you have any additional questions or require further assistance, please don't hesitate to reach out. Thank you for choosing Florescia for your fashion needs!