Return and Refund Policies

Thanks for choosing Florescia!

We're all about making you happy. While we hope you adore everything you receive, we understand that sometimes things might not be perfect. But don't worry, we've got your back with our return policy.

Returns are super easy - just reach out within 3 days of getting your goodies, and we'll sort you out. Here's how it works:

Return Conditions:

  • Make sure items are unwashed, unworn, and undamaged, with all tags attached.
  • Sale items, intimates, jewelry items, bodysuits, and swimwear are final sale, so they can't be returned.
  • You'll have to cover the return shipping fees, but that's it!

Return Process:

  • Choose your order, select the items you want to return, and tell us why.
  • If your return is approved, we'll send you all the details via email.
  • Once we get your return, we'll process it within 1-5 business days.

Need Help? Can't figure out the return process? No worries! Just shoot us an email at florescia.official@gmail.com, and we'll sort it out for you.

We aim to process returns within 5 business days, but during busy times like holidays, there might be a slight delay. If you're worried, just drop us a line at florescia.official@gmail.com, and we'll check on it for you.

Refund Payment:

  • All refunds will be issued within 7 business days of us receiving your return.
  • Sorry, we can't cover the cost of return shipping or refund the original shipping fee.

Faulty Items: If you spot a manufacturing fault, don't stress! Shoot us an email at florescia.official@gmail.com with some pics, and we'll sort it out pronto.

Order Cancellation:

  • If your order hasn't shipped yet, just drop us an email at florescia.official@gmail.com with your order number and reason, and we'll cancel it for you right away.
  • If it's already on its way, get in touch ASAP, and we'll do our best to stop it. If we can't, no worries - just follow our easy return process once it arrives.

At Florescia, your satisfaction is our top priority, so if you ever need a hand, just give us a shout. Happy shopping!